In the fast-paced world of travel, staying connected with clients and partners is paramount. PineVox offers cutting-edge communication solutions designed specifically for travel agencies, helping you deliver exceptional service and grow your business.
🔹Route calls based on agent specialties (luxury travel, adventure tours, etc.)
🔹Priority queuing for VIP clients or urgent travel changes
🔹Seamless transfers between departments (bookings, customer service, accounts)
🔹Screen pops with client travel history and preferences
🔹Automatic call logging for better client relationship management
🔹Integration with popular travel booking systems
🔹Mobile app for agents to manage bookings on-the-go
🔹Find Me/Follow Me feature ensures key staff are always reachable
🔹Seamless switching between office and mobile devices
🔹Record calls for training purposes and dispute resolution
🔹Monitor call quality to ensure consistent service excellence
🔹Use insights to improve agent performance and client satisfaction
Our Cloud PBX Solution offers a host of benefits that will transform the way your business communicates.
🔹Never miss a call with 24/7 availability
🔹Provide instant, personalized service that closes deals faster
🔹Offer seamless communication from inquiry to post-trip follow-up
🔹Provide local numbers for clients to reach you easily from abroad
🔹Centralize communications across multiple branch offices
🔹Integrate with your existing travel management software
🔹Cut international call expenses with VoIP technology
🔹Minimize IT overhead with our cloud-based solution
With over 20 years of experience, PineVox doesn’t just provide technology – we deliver tailored solutions:
Our team works with you to design the perfect system for your unique needs
Minimal disruption to your operations during setup and transition
24/7 UK-based support to ensure your system always performs at its best
Regular updates and innovations to keep you ahead of the curve
At PineVox, we understand the critical role business calls plays in your success. That’s why we offer robust and scalable telecommunication solutions designed to empower your teams and elevate your customer experience.
